FREQUENTLY ASKED QUESTIONS

General ClioCon Information


When and where is ClioCon being hosted?

ClioCon 2025 will be hosted in Boston, MA at the Hynes Convention Center, October 16-17, 2025.

Address: 900 Boylston St, Boston, MA 02115, United States.

How do I book my hotel for Boston?

All attendee discount hotel rates deadlines have passed. Please reach out conference@clio.com if you have any questions.

To modify, cancel or make any changed to your reservation, please contact the hotel directly:

  • Sheraton Boston +1 617-236-2000
  • Boston Marriott Copley Place +1 617-236-5800
  • The Westin Copley Place +1 617-262-9600
Are there any flight discounts available?

Yes, we have partnered with airlines to help you save on your flights to ClioCon! View Details on our Hotels page.

What is the refund policy?

The refund deadline was May 30, 2025 and cancellations after May 30, 2025 are non-refundable as per the Terms of Service.

What if I need to transfer my pass?

The transfer deadline is September 30, 2025. Any transfers submitted after the deadline will not be honored as per the Terms of Service

Please contact us at conference@clio.com if you have questions.

Who is a legal vendor?

Any individual selling services or products to legal professionals is considered a legal vendor. Legal vendors must purchase a Legal Vendor Pass to attend ClioCon.

Channel Partners include any organization who is signed up for the Clio Channel Partner Program. To learn more, please reach out to channel@clio.com.

I am a legal vendor. Can I purchase an Attendee Pass?

No.

As stated in our Terms of Service, legal vendors that sell products or services to legal professionals must purchase a Legal Vendor pass. If a legal vendor purchases an Individual or Team pass, their order will be refunded. Legal Vendor passes come with complimentary access to Lead Tracking software.

Registration


How do I purchase a pass for the conference?

Registration for ClioCon 2025 is open. Get your pass today

Are there special rates for the conference?

Yes! A 10% discount is available for anyone purchasing four or more passes, and will be automatically applied at checkout. Get your passes here

We understand the importance of affordability. That’s why we provide early bird pricing, payment plans and the Access Grant discounts to accommodate different budgets and accessibility circumstances. Attending ClioCon offers numerous benefits, including professional development and networking opportunities. Our goal is to create a memorable experience for all attendees.

Why does each registration require a unique email address?

Essential event information, and details related to CLE and CPD will be shared with registered attendees. Please ensure that the email address used for your registration is one that you access and does not belong to an assistant or another member of your firm.

Can I change the answers I gave to the questions asked during event registration and purchase?

Absolutely. 

Please email conference@clio.com and our ClioCon team will gladly help you update your answers. (Please note that all registration change requests must be received prior to September 30, 2025). Alternatively, you can log in to the event platform using the email you used to purchase your pass and make the updates to your answers yourself.

Where can I purchase a virtual pass?

Virtual passes are available and you can get your pass by visiting the registration page.

About ClioCon


What is ClioCon?

ClioCon, is the most highly-anticipated and influential event on the annual legal technology calendar. The conference attracts thousands of leaders from across the legal and technology industries who want to learn, be inspired, and innovate. The conference aims to pair exceptional content and networking with a dynamic, informative, and fun learning environment. 

Join us in Boston for ClioCon 2025!

How many years has ClioCon been running?

2025 marks our thirteenth annual ClioCon 2025! 

The conference continues to grow, and after four years in Chicago, two years in New Orleans, one year in San Diego, two years virtual, and two in Nashville and most recently in Austin, we’re delighted to bring ClioCon to Boston. Every year we set the bar higher, and strive to deliver an even better event.

Who attends ClioCon?

ClioCon attracts legal professionals from across the industry—in all practice areas, at firms of all sizes, and legal professionals of all kinds: attorneys, paralegals, office administrators, bar leaders, law librarians, law students, legal technology enthusiasts, legal journalists, and others. The diverse conference programming each year speaks to these different constituencies so that everyone who attends can find engaging and relevant content they can bring back to their firms, businesses, or agencies.

Do I have to use Clio’s software to attend?

Not at all!

All legal professionals are welcome to attend this conference! While some sessions do focus on being successful with Clio’s legal software, the majority of the sessions and all of the keynotes are focused on trends and topics that are relevant for all professionals in the industry. This is a conference for the entire legal profession, and anyone passionate about the intersection of law and tech.

Does ClioCon offer CLE credits?

Yes!

Each year we seek eligibility for CLE and CPD credits for lawyers with licenses to practice in the United States and Canada who join live sessions at the conference. The agenda will indicate sessions where we’re seeking CLE and CPD credits. If you have questions, reach out to conference@clio.com.

How are keynote speakers selected?

Throughout the year, we source videos, read books, review event feedback, and compile a list of over 100 prospective speakers who are both timely and touch on matters of great importance for the legal community. We thoughtfully discuss and consider each speaker and their relevance, capacity to engage the audience, and their connection to the overall theme and balance to other speakers on the docket. We believe bringing diversity of opinion and thought to our conference is essential for us to continue the transformative work we want to achieve as a collective. This includes speakers who take a strong and/or unpopular stance on certain issues we may deem relevant for discussion. No matter the speaker or topic, ClioCon 2025 is an open and inclusive place to encourage important discussion around challenges and celebrations in the legal industry—and its future direction.

Everyone is held to the same Code of Conduct to ensure the conference is enjoyable for all.

How are host cities selected?

Each year, we solicit feedback from attendees to determine a short list of cities for future conferences. We feel it is important to continue to select diverse locales to share new perspectives and facilitate conversations on the future of the legal industry. Once a shortlist of cities has been curated, we meet with potential vendors, conduct formal walkthroughs, and ultimately determine the feasibility of hosting in a city. A conference of this scale, size, and caliber includes a particular set of requirements (i.e. size, accessibility, availability of a venue, ease of travel to and from the location, etc.). As such, we book venue spaces several years in advance.

Information for Boston Attendees


When and where is ClioCon 2025 being hosted?

ClioCon 2025 will be hosted in Boston, MA at the Hynes Convention Center, October 16–17, 2025.

Address: 900 Boylston St, Boston, MA 02115, United States.

Check out the ClioCon Conference Map to familiarize yourself with the venue.

When is pre-registration?

Pre-registration is at the Hynes Convention Centre, 900 Boylston St, Boston, MA 02115, United States.

Head to the registration desk in the Main Lobby, Plaza Level to sign in and get your all-access wristband and name badge. 

Early registration is available on Wednesday October 15 from 3:00 p.m.7:00 p.m., and all early registrants will be entered to win a free ClioCon 2026 All–Access Pass. 

If you can’t make pre-registration—no stress! It’ll open again on Thursday, October 16 at 7:00 a.m.

How do I download the ClioCon app?

The mobile app is a convenient way for you to access the agenda, conference map, exhibitors, and more. 

Get the app for free by searching for ClioCon 2025 in the App Store or Google Play and use the email you registered for the event to log in.

Where can I find the conference schedule and agenda?

The  conference agenda can be found under the agenda tab on the conference website or in the ClioCon app

WIFI

Complimentary WIFI will be available across the conference floor. 

Log-in: cliocon_2025

Password: cliocon25

What are the shuttle schedules during the conference?

Board a Clio-branded shuttle to get from our official ClioCon hotel partners to evening events. We will have limited shuttles, and we ask that attendees prioritize others with limited mobility or accessibility considerations.

Stops include:

  • Sheraton Boston
  • Boston Marriott Copley Place 
  • The Westin Copley Place

After Dark & The Wrap Party | Evening events on October 16 & 17

Schedule:

Hotels → Venue: starts at 6:30 p.m.

Venue → Hotels: last shuttle 11:00 p.m.

Shuttles will run on a loop from 6:30 to 11:00 p.m., stopping at our listed hotel partners and MGM Music Hall at Fenway (Thursday) and Time Out Market (Friday).

* Note: Shuttles will not run from the convention center.

Where can I find details for After Dark?

All After Dark details can be found here.

Please note: Thursday After Dark is included in your ClioCon pass.

Where can I find details for the Wrap Party?

All Wrap Party details can be found here. Please note: Friday’s Wrap Party passes must be purchased separately and there are limited passes left.

To add the Wrap Party to your experience, follow these steps:

  1. Go to your ClioCon registration confirmation email from the sender conference@cliocon.clio.com
  2. Click the “Manage Your Registration” link
  3. You’ll be taken to your reservation— enter your unique confirmation number that was shared in your confirmation email
    click “Modify Registration”
  4. Re-confirm your email address and click “Continue”
  5. Select the ClioCon Friday Wrap Party and click “Next Page”
  6. Details for your ClioCon registration will be shown. You are welcome to update your information or simply select “Next Page” to move forward. Repeat until you can “Continue to Checkout”
  7. Enter your payment details and select “Complete Registration”
  8. Get ready for a good time!

 

Are ClioCon 2025 Venues Accessible?

Hynes Convention Centre, Time Out Market, and MGM Music Hall Fenway provide ADA-compliant facilities. Elevators and ramps are available at all of our venues. 

The ClioCon Team will also be happy to arrange access to scooters and wheelchairs for those who need them.

If you have any questions, please feel free to email us at conference@clio.com, and we will do our absolute best to make sure you have a fantastic experience.

Is there first aid available onsite?

Should you need basic first aid, please head to Conference Registration. If it is a medical emergency, call 9-1-1 and alert any security guard or staff member of the Hyne’s Convention Centre with a radio.

Inclusion & Accessibility

Gender Neutral / Single Stall Restrooms:

Gender neutral or single stall restrooms are available at the Hyne’s Convention Centre, as well as Thursday After Dark at MGM Music Hall at Fenway and Friday night Wrap Party at Time Out Market Boston. 

Hyne’s Convention Centre: 3rd Level near Meeting Room 300

 

Presentation Captions: 

Closed captioning for the in-person event is available for all presentations. Using your own device, scan the QR code on the sign outside the meeting room to pull up a live caption feed.

What if I have dietary restrictions?

We aim to accommodate all dietary needs and restrictions indicated in the order form when purchasing your ClioCon pass.

If you need further support or to update your answers email conference@clio.com and our ClioCon team will gladly help. (Please note that all registration change requests must be received prior to September 30th, 2025). Alternatively, you can log in to the event portal using the email you used to purchase your pass and make the updates to your answers yourself.

Who can I contact if I have questions when I’m in Boston?

On the ground, you can talk to the Clio Team at registration (look for a Clion in a black “Staff” shirt) or email conference@clio.com

Can I transfer my pass to someone else?

The transfer deadline is September 30, 2025. Any transfers submitted after the deadline will not be honored as per the Terms of Service

Please contact us at conference@clio.com if you have questions.

Dress Code:

Business casual—attendees wear everything from suits to jeans to dresses, so choose whatever makes you feel confident and comfortable.

Security & Bag Checks:

Security & Admission to Hynes Convention Centre:

To ensure the safety of all attendees, staff, and guests, the Massachusetts Convention Center Authority (MCCA) enforces mandatory perimeter screening upon entry into the building. These enhanced security measures include the use of a scanning machine, bag checks, K-9 units, and other security tools. We highly recommend leaving your luggage at the hotel.

 

Here’s what to expect:

  • All guests will walk through the scanning screen area. If the scanner is triggered, the guest will be guided to a secondary screening area. At that point, a light bag search will be conducted by authorized personnel.
  • Depending on the nature of the alert, a K-9 unit may also be used during secondary screening. Common items that may trigger the Evolv system include: Metal water bottles, strollers, large suitcases, laptops and tablets, umbrellas, camera equipment, battery packs, firearms, knives, and metal blades.

If additional accommodation is needed, please let security know directly.

 

Bag Check policies for Time Out Market:

  • No bag checks upon arrival. 
  • All attendees must wear their wristband to pass security.

Bag Check Policies for MGM:

  • All bags will be searched prior to entry.
  • Bags up to 12” x 6” x 12” are allowed in the venue.
  • Bags that are not clear will be subject to additional search.
Smoking & Vaping:

No smoking is permitted anywhere on Event properties.

Can I access the recordings after ClioCon?

Yes! 

You will have access to on-demand recordings of most content on YouTube once it has been uploaded. This is estimated to be early December 2025. 

For virtual passholders, you can access virtual session recordings for 90 days post-conference within the RingCentral platform. Use the link in your inbox to navigate to the “Recordings” section on the left-hand toolbar. Here, you will be able to access recordings from both days.

Venue Perks


Refreshments

Need a refreshment? Enjoy a complimentary drink made by our barista. 

A Specialty Coffee Station serving Espressos, Americanos, Herbal tea, Hot chocolate and Lattes is available at the 2nd Level, Exhibit Hall D–Level Up With Clio area.

Sweet Paws Rescue–Puppy Pen

Sponsored by Case Status. Located at the 2nd Level, Exhibit Hall C/D.

Interested in taking one of these cute furry friends home? Check in with the Sweet Paws Rescue staff to learn how to apply for adoption.

Hours of operation:

  • Day 1: 11:00 a.m.–3:00 p.m.
  • Day 2: 11:00 a.m.–3:00 p.m.

Note: Only 6 participants are able to be in the puppy area at one time.

Book Signings

Located on the 2nd Level, Exhibit Hall C/D

Don’t miss the chance to meet these inspiring thought leaders in person and get a signed copy of their award-winning books.

10/16 – Book Signing:

  • 2:15pm–2:45pm: Jack Newton
  • 5:30pm – 6:15pm: Jon-Adrian “JJ” Velazquez 

10/17 – Book Signings:

  • 10:20am–11:00am: Gretchen Rubin
  • 11:00am–11:55am: Esther Perel
  • 1:45pm–2:45pm: Richard Susskind

Books written by the above authors and pre-autographed copies are available in Exhibit Hall C/D at the onsite bookstore provided by Porter Square Books.

Free professional headshots

3rd Level, Boylston Hallway–Near Room 300

Available both days of the conference during conference hours

Whether you want to update your bio or take your first professional photo ever, we have you covered. We’ve even arranged for a makeup artist to ensure you look your best for your close-up. Just step into the space by yourself, and let the photographer handle the rest.

Don’t miss this opportunity to elevate your professional brand!

Prayer Room

Plaza Level–Room 107

All religious denominations are welcome to use this quiet and inclusive space for daily prayer.

Additionally, St. Francis Catholic Chapel is located at the Hynes Convention Center’s Prudential Mall Entrance.

Mass times:

  • 8:00 a.m.
  • 12:05 p.m.
  • 4:45 p.m.

Confession times:

  • 8:30–11:40 a.m.
  • 12:40–4:25 p.m.

After the 4:45 p.m. Mass by request

Adoration of the Blessed Sacrament:

  • 8:30–11:50 a.m.
  • 12:30–4:30 p.m.
Nursing Room

Plaza Level–Room 108

Please use this room for any nursing needs. For your convenience, this space has private stations equipped with electrical outlets and sanitizing wipes. A mini fridge is also available for personal storage of milk bags.

To maintain privacy, the door will remain closed, but the room will never be locked during conference event hours.

Mental Health Room

Plaza Level–Room 109

Step inside this safe space to find comfort and support from an expert. This is a haven for your mental well-being, where you can find relief from stress or anxiety. Stress balls, chewing gum, and earplugs are available to help ease your mind.

If this space is occupied, the door will be closed. Please wait patiently, and an expert will be with you as soon as they are available.

Clio Marketplace

2nd Level–Room 208

Playing the Scavenger Hunt game?

Cash in your points here to redeem limited-edition #ClioCon swag. (This is only available AT the conference in person)

Limited-edition #ClioCon 2025 swag

2nd Level–Room 207 (Silk screen station provided by Hip Hues)

Up your style game with limited-edition silkscreen prints. 

Simply: Choose your swag. Select a design. Print your swag!

Wellness Studio

3rd Level–Room 309

Each morning of ClioCon, we’ll host meditation and chair yoga. In the afternoons, enjoy a sound bath. Inside you’ll find chairs, water, and an instructor to guide you. 

  • Chair yoga will run from 8:00–8:30 a.m. each morning. 
  • Sound baths will happen from 12:00–12:30 p.m. each day.
Morning walk, jog, or run

Plaza Level–Near Conference Registration (Both days of the conference) 

Meet here at 6:15 a.m. to fill out a waiver. We’ll start at 6:30 a.m., and you’ll be back at 7:30 a.m.

Boston is a runner’s paradise!

While other attendees are hitting snooze, you’re hitting the pavement.

Your walk, jog, or running guide will be here to greet you.

CLE Details


How many credits of CLE/CPD are available, and which states are eligible for CLE credit?

In-person attendees may qualify for up to 6 hours of credit. Clio has partnered with the ABA to seek eligibility for CLE and CPD credits for lawyers with licenses to practice in the United States and Canada. 

You will be able to monitor CLE approval status for your state after the conference is complete here.

How do I get CLE/CPD credits?

Step 1: Pop by the CLE desk (near registration) to fill out a one-time verification form (we recommend doing this when you check in).

Step 2: Attend CLE-eligible sessions (noted with an *asterisk on the agenda).

Step 3: Look out for an email within one business week from the ABA with your affidavit!

Information for Virtual Attendees


Where can I find the virtual conference agenda?

The virtual conference agenda can be found under the agenda tab on the conference website. A dropdown filter option allows you to select “virtual sessions,” which include the following tracks: Clio Spotlight, Business of Law, Tech & Innovation, and all Keynote speakers.

How do I login to the RingCentral platform?

It’s important to note that the conference platform works best from Chrome or Firefox web browsers on a PC or a Mac.

One week before, and leading up to the conference, you will be emailed your unique link to access the conference. A “Magic” link.

By clicking your link in your activation email, you will be brought into the ClioCon 2025 platform where you can complete your registration and set up your profile (add your name and photo). Be sure to bookmark this page for easy access throughout the conference.

We encourage you to review this instructional video on how to access and navigate the conference platform here.

How do I get CLE credits?
  1. Make sure you are registered and logged in using your own credentials (email & name).
  2. Attend the entirety of the live broadcast of the  CLE-eligible sessions you’re interested in (noted on the agenda). 
  3. Answer the participation polls during each eligible session. The Polls tab will be found under the “Stage” section, in the chat panel. When the poll is launched it will pop out as a notification, and then the poll will remain open until you answer it. See how it’s done in this short video.
  4. Look out for an email from the ABA with your affidavit following the conference! This may take up to 5 business days.

Note that viewing recordings after the live broadcast is insufficient to earn CLE credit.


For any questions about your CLE affidavit or Certificate of Attendance for this program, please contact mcle-clio@americanbar.org.

How many credits of CLE/CPD are available, and which states are eligible for CLE credit?

Virtual attendees may qualify for up to 4.5 hours of credit. Clio has partnered with the ABA to seek eligibility for CLE and CPD credits for lawyers with licenses to practice in the United States and Canada. You will be able to monitor CLE approval status for your state after the conference is complete here

Can I access the recordings after ClioCon?

Yes! 

After ClioCon is over, you will have 90-day access to on-demand recordings of all virtual content. To access the recordings, you will need to log back into the RingCentral platform, using the link in your activation emails, and navigate to the “Recordings” section on the left-hand toolbar. Here, you will be able to access recordings from both days. 

All tracks, spotlights and Keynotes will be available. Please note Richard’s keynote will be available for 30 days.

Who can I contact if I am having technical issues or am unable to join?

Please email conference@clio.com.

Want to join virtually next year?

Details for ClioCon 2026 will be available in the new year.